Interview with Marco — Head of Compliance at Betflash24

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Interview with Marco — Head of Compliance at Betflash24

AffPapa sat down with Marco, Head of Compliance at BetFlash24, to explore iGaming regulations, security practices, and more.

Yeva: Tell us, Marco, what’s the secret to managing compliance with legal and regulatory requirements while standing out in the competitive market of iGaming and sports betting?

The key to managing compliance while standing out in the competitive iGaming market lies in proactive engagement with regulatory bodies and an integrated approach to compliance. This means not only meeting the legal requirements but embracing best practices that enhance the player experience. By investing in technology, fostering a culture of compliance throughout the organization, and keeping abreast of regulatory changes, we ensure that compliance becomes a competitive advantage rather than a burden.

Yeva: We know that Betflash24 takes player security seriously. Can you tell us some of the specific steps taken to secure the personal and financial data of the players? How do you further ensure that these security practices meet international standards?

At Betflash24, player security is paramount. We utilize advanced encryption technologies (such as SSL) to protect personal and financial data during transmission. Regular security audits and vulnerability assessments are conducted to identify and mitigate potential threats. Additionally, we comply with international standards such as GDPR in Europe and PCI-DSS for payment processing, ensuring that our security practices are robust and transparent.

Yeva: Knowing your next big priority is responsible gaming, could you tell us what measures you take to create a safe and responsible environment for players?

Responsible gaming is a core value at Betflash24. We implement a range of measures, including self-exclusion options, deposit limits, and access to resources for players who may need support. Our platform also features awareness campaigns that promote safe gaming practices. We partner with organizations specializing in gambling addiction to provide players with the help they may need, thus creating a supportive environment for all users.

Yeva: Betflash24 serves the global audience by being available in multiple languages. How do you ensure the platform’s compliance with local regulations?

To ensure compliance with local regulations while serving a global audience, we engage local legal experts to understand the unique compliance requirements of each jurisdiction we operate in. Our platform is designed to adapt to local regulations by offering region-specific terms and conditions, age verification processes, and localized payment options. We maintain an up-to-date compliance database to facilitate continuous monitoring of regulatory changes across different markets.

Yeva: How do you think the changes in regulations will impact the iGaming industry in the next couple of years? Do you think Betflash24 is all set and ready for those changes?

Changes in regulations are inevitable in the iGaming industry, and they typically increase in scrutiny and compliance requirements. We anticipate that there will be more emphasis on transparency, player protection, and anti-money laundering measures. At Betflash24, we are committed to being ahead of these changes, with a dedicated compliance team that continuously monitors regulatory trends and implements necessary adjustments to our policies and procedures to ensure we remain compliant.

Yeva: As a Business Partner and Head of Compliance, what personal qualities would you say are most important to possess in order to handle the complexities of the industry?

In this complex industry, I believe that being detail-oriented, adaptable, and possessing strong analytical skills are crucial. Furthermore, integrity and strong communication skills are essential for fostering trust and promoting a culture of compliance throughout the organization. Lastly, being proactive in seeking out knowledge about regulatory changes and industry trends is vital for effective oversight.

Yeva: There has to be a lot of stress attached to regulating compliance in a fast-moving industry like iGaming. What helps you deal with the pressure and manage to keep your focus on the bigger picture?

Managing stress in such a dynamic environment requires a balanced approach. I find it vital to maintain open lines of communication with my team and to delegate responsibilities effectively. Regularly taking the time to step back and assess the broader landscape allows me to keep perspective amidst the daily challenges. Additionally, focusing on constructive problem-solving rather than simply compliance for compliance’s sake helps me stay motivated and aligned with our main goals.

Company: Betflash24
Interviewee: Marco
Date: 28.02.2025

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