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UKGC announces new rules on player protection
The UK Gambling Commission introduced new rules for deposit limits and customer fund transparency together with the Licence Conditions and Codes of Practice (LCCP) in preparation for the upcoming statutory levy, aligning with the 2023 Gambling Act review white paper.
Starting October 31, gambling businesses must ask customers to set financial limits before their first deposit and allow them to review and adjust it easily afterward. This will help consumers track their spending and adjust limits as needed. Additionally, operators will need to remind customers every six months to review their account and transaction details.
Tim Miller, the executive director for research and policy at UKGC said:
“These changes illustrate our commitment to ensuring gambling is fair and open by improving consumer empowerment and choice and will help consumers decide on deposit limits, enable them to keep track of their spending, and ensure they are fully aware of what happens to their funds should an operator become insolvent. We will now continue our work to deliver our remaining White Paper commitments, including our program of evaluation.”
The new regulation is expected to take effect by 6 April 2025.
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