Users can now self-exclude for anywhere between 30 days and a lifetime, and set daily, weekly, or monthly deposit limits on their accounts. The rollout also includes a new Trust & Safety Center offering educational resources and guidelines, along with a partnership with Birches Health that connects users to mental health resources and treatment. Malea Otranto, who became Polymarket‘s global head of trust and safety in August 2026, led the work behind the new tools.
Otranto shared:
“People should be able to set their own limits, step away on their own terms, and know what the rules are. That is what launched today, and it is the floor, not the ceiling. We’re excited to continue to build out from here. While the idea of prediction markets has been around for a very long time, in a lot of ways this is a genuinely new industry and most of it is uncharted. I have always been the most energized building from the ground up. As the industry evolves, our user protections will evolve, too.”
The launch comes just days after Polymarket and New York launched lawsuits against each other, as the state claimed that the operator ran an illegal gambling operation, with the company having denied the accusations.
