VGCCC issues AU$550k fine to ALH Group
The gambling regulator’s latest penalty was issued because of the operator’s responsible gambling failures, which included operating more than 200 retail gambling terminals without integrating the responsible gambling program YourPlay. The latter is mandated on all gambling machines in the state of Victoria and gives players a variety of responsible gambling tools, such as spending and playtime limits.
The regulatory authority mentioned that the fine’s investigation was initiated by an anonymous tip back in late 2021 and was initially estimated to be around 1.35 million Australian dollars, however, the operator’s cooperative approach to the issue and guilty plea reduced it to less than half of the original. Moreover, ALH Group will also be paying an additional 50 thousand dollars to the regulator for various legal costs.
Furthermore, the VGCCC added that about a year ago in November of last year, it issued a penalty to ALH Group for a similar set of failures, which included more than 60 counts of failing to ensure the appropriate integration of the state’s YourPlay initiative at 62 of the operator’s 77 gambling venues across Victoria.