AGA reported $472m investment in responsible gaming
The American Gaming Association (AGA) reported $472m spending by the gambling industry in the US for FY2023.
The American Gaming Association is a United States gambling industry association founded in 1994 to promote, educate, and lobby on behalf of the gambling industry. For FY 2023, the association reported investment spending of $472m.
The investment was made in five main categories:
- Customer service interactions: $135.4m
- Developing and maintaining RG programs: $122.4m
- Consumer-facing RG education: $107.7m
- Responsible gaming research/other non-profit RG organizations: $31.8m
- Problem gambling supportive services: $26.1m
The AGA’s study was performed by a leading auditing company and provided information on the activity of casino operators, online gaming businesses, and equipment manufacturers.
Joe Maloney, AGA senior vice president, said:
“This impactful rise in RG spending demonstrates the legal industry’s dedication to fostering a safe and informed gaming environment. Beyond the considerable taxes gaming companies contribute to fund responsible gaming and problem gambling resources, the industry also proactively invests hundreds of millions of dollars more to ensure our customers have the tools, knowledge, and safeguards to play responsibly.”
AGA has recently announced its support for US operators after a British study that insists on the US leading operator’s failure to work in compliance with the rules.
Nowadays, more states are legalizing gambling, and this means that responsible gaming is ever more emphasized.