UKGC launches new ‘Money and Rights’ section on website
The UK Gambling Commission (UKGC) has added a new specific section on its website, informing the general public about educating themselves on their rights and protections when participating in gambling activities.
A brand new ‘Money and Rights’ section has been added to the GamblingCommission.gov.uk website which can be found under the ‘Public and Players’ information category.
The section offers in-depth information on topics such as opening accounts, ID verification and the data rights and storage that must be guaranteed by licensed UK gambling operators (online and land-based). Additional public guidance is offered on which banks allow customers to block gambling transactions and information on how gambling can affect consumers credit scores.
In regards to player protection, the commission provides information on demanding disputes and going after compensation as a result of being a victim of crime because of gambling. The section gives out more information on the money and data rights that licensed operators must guarantee if a gambling business closes down, which must be given to customers on their terms and conditions.
In 2020, the UKGC increased its public guidance campaigns to enhance consumer understanding of their rights and protections which must be guaranteed by licensed incumbents. Last year’s campaigns shed light on providing public guidance on ID and player verification rules, self-exclusion and consumer rights.